Terms & Conditions
Last Update: (10-23-2025)
Welcome to Party Pooches!
These Terms and Conditions explain how you may use our website and purchase our products. By accessing or shopping with us, you agree to follow the terms listed below. Please read them carefully before using our site.
If you have any questions, please contact us anytime through our Customer Support page or by email.
1. About Party Pooches
Party Pooches (“we,” “our,” or “us”) is a small, family-run brand dedicated to providing natural, trustworthy supplements for dogs.
Our mission is to help pets live healthier, happier lives using high-quality ingredients and simple, honest care.
The website provides:
- Information about our products and how to use them
- The ability to purchase products online
- Educational content and resources for pet owners
We may update these Terms occasionally to reflect changes in our policies, laws, or product offerings. You are encouraged to review them regularly. Continued use of the site after updates constitutes your acceptance of the revised Terms.
2. Use of Our Website
By using our website, you agree to:
- Provide accurate, up-to-date information during checkout or when creating an account
- Use the site for lawful purposes only
- Do not attempt to disrupt, damage, or hack the site or its content
You must be at least 18 years old or have permission from a parent or guardian to make purchases on this site.
We reserve the right to restrict access, suspend accounts, or refuse service to anyone who violates these Terms.
3. Product Use and Disclaimer
Party Pooches supplements are designed to support general pet wellness. They are not intended to diagnose, treat, cure, or prevent any disease.
We encourage pet owners to consult their veterinarian before introducing new supplements, especially if their dog:
- Has a medical condition
- Is currently taking medication
- Is pregnant, nursing, or very young
All information on our website, including ingredient details, benefits, and suggested use, is provided for educational purposes only.
Individual results may vary depending on your dog’s age, diet, health, and lifestyle.
By purchasing from Party Pooches, you acknowledge that you are responsible for how the product is used and that you have read the directions provided on the label and website.
4. Orders, Pricing, and Payment
All orders placed through our website are subject to review and acceptance.
We reserve the right to:
- Limit or cancel quantities per person, household, or order
- Refuse orders placed using false or incomplete information
- Adjust prices, promotions, or availability at any time without prior notice
Prices are listed in U.S. Dollars (USD) and do not include applicable taxes or shipping fees, which will be shown at checkout.
Payments are securely processed through Shopify’s integrated payment system. We accept major credit cards and other payment options listed at checkout.
If a payment is declined or flagged as fraudulent, we may cancel the order and contact you for verification.
5. Shipping, Delivery, and Risk of Loss
We process orders within 2–4 business days, unless otherwise noted. Shipping times depend on your location and the carrier’s delivery schedule.
Once your order is shipped, you’ll receive a tracking number via email. While we do everything possible to ensure timely delivery, we cannot control postal delays, customs holds, or weather-related disruptions.
If your order arrives damaged or doesn’t arrive at all, please contact us within 7 days of the expected delivery date.
We will review the issue and, where appropriate, offer a replacement or store credit.
Once an order has been shipped, the risk of loss passes to the customer.
6. Returns and Refunds
Due to the nature of our products, we cannot accept returns on opened or used items. However, if you receive the wrong item or your product arrives damaged, we will make it right.
Please contact us at contact@partypooches.com within 7 days of delivery with:
- Your order number
- A description of the issue
- Photos (if applicable)
If your request is approved, we will provide instructions for a replacement or store credit.
Refunds are processed using the original payment method and may take 5–10 business days to appear in your account.
7. Product Accuracy and Availability
We work hard to ensure every product description, image, and ingredient list is accurate. However, from time to time, information may contain errors or omissions related to pricing, availability, or product details.
We reserve the right to:
- Correct any inaccuracies
- Update or discontinue products without notice
- Modify packaging or labeling based on supplier or formula improvements
These changes will never compromise product quality or safety.
8. Intellectual Property
All website content, including logos, product images, descriptions, graphics, videos, and text, is the intellectual property of Party Pooches and is protected under copyright and trademark laws.
You may not:
- Copy, reproduce, or redistribute any content
- Use our logo, photos, or text for marketing without written permission
- Claim any of our content as your own
Use of our intellectual property without authorization may result in legal action.
9. Limitation of Liability
Party Pooches, its owners, and affiliates shall not be held liable for any direct, indirect, incidental, or consequential damages arising from:
- Improper use of our products
- Misinterpretation of information provided on our website
- Delays or interruptions in site availability
- Third-party errors (e.g., payment gateways, shipping carriers)
Our total liability for any claim shall not exceed the total amount paid for your order.
10. Health and Safety Notice
Our supplements are made using natural, pet-safe ingredients. However, each dog is unique.
We encourage you to:
- Read product labels carefully
- Follow dosage instructions according to your dog’s weight
- Discontinue use if you notice any signs of allergic reaction or discomfort
If your dog experiences an adverse reaction, contact your veterinarian immediately.
11. Privacy and Personal Data
Your privacy matters to us. Any information you share — including your name, address, and payment details — is used solely to process your orders and communicate with you.
- We never sell or rent your data to third parties.
- All payments are securely processed through Shopify’s encrypted system.
12. Third-Party Links and Services
Our website may contain links to third-party websites, such as payment processors or social media pages. We are not responsible for the content, accuracy, or policies of these external sites.
Visiting them is at your own discretion and subject to their respective terms of use.
13. Promotions and Discounts
Occasionally, we may offer promotions or discount codes. These offers are subject to change or cancellation at any time and cannot be combined unless explicitly stated.
Discounts cannot be applied to previous purchases.
14. Governing Law
These Terms and Conditions are governed by and interpreted according to the laws of the State of (), United States.
Any disputes shall be handled in local courts within that jurisdiction.
15. Contact Us
We’re here to help and are always happy to hear from you.
For questions, order issues, or feedback, contact us at: Email: contact@partypooches.com
You can also visit our website and fill out the form.
By using this website or purchasing any product from Party Pooches, you confirm that you have read, understood, and agreed to these Terms and Conditions.
We appreciate your trust in our brand and promise to continue creating products made with love, integrity, and care — because every dog deserves to feel their best.
